What is Employee Engagement?

Have you set clear expectations? Do they love what they do and create great customer experiences? Have they been given the tools and training to perform well? Your employees are the number-one asset in your company, and that’s fantastic for your business, because if managed properly, you could achieve results you could not even dream of.

Elite CXS’ Employee Engagement solutions provides you with the tools to know what your employees think about working for your brand, if customer experience is the focus, and if they believe they have they needed tools and training to perform like champions. We analyze all the received data points and provide you with actionable recommendations that show you how investments in employees will improve the customer experience, reduce costs, increase revenues, and mitigate risk for your brand.

We offer 3 types of in house employee engagement services, click to learn more.




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We had used multiple Mystery Shopping companies before, the difference with Elite CXS is AMAZING! we get a real report, detailed with solutions we can actually educate with! Thank you!

Justine Moore, Franchise Owner

We were stuck with customer complaints that our sales team were not adhering to company processes. Elite CXS’s team were so pleasant to deal with & were prompt in delivery and fairly priced. The product supplied, allowed me to fix the problems in my dealerships.

Kevin Ruez, Automotive Industry

Don’t know which one you might need? Don’t worry! We will find the perfect solution that fits your company’s budget and goals.