✅ Elite CXS’ reporting technology lets you see all your customer experience data under one umbrella including mystery shopping, audits, customer surveys, employee surveys, reviews, social media, company listings, competitive bench-marking, insights, and ticketing.
✅ No more “Data Dumps” from multiple sources each showing only one piece of the puzzle. Elite CXS provides you with Actionable Insight Reporting with each measured data source accounted for.
✅ Our multi-step editing process is designed to provide accurate data that you can rely on. No matter the type of mystery shop, all reports and deliverables submitted by our on-site evaluators pass through quality checks and verification steps conducted by our trained editing team and are delivered to you in an actionable time frame.
✅ Through client-specific certification programs, video demos, and project calls, our evaluators are prepared to deliver reporting with integrity and expertise. Our rigid process allows us to deliver you the data that you can trust and count on.
✅ We provide Solutions, Insights, and Results that are customized to your needs and processes.