Do your employees love coming to work every day? Are they embracing your brand and providing a delightful experience each time a customer walks through the door? Elite CXS’ employee engagement surveys are at the foundation for creating a more loyal and motivated employee base across your entire organization. Our surveys focus on:
Measuring the engagement and satisfaction of your employees with your brand and organization
Garnering insights from your employees for continuous business improvement and risk mitigation
Linking the impact of employee satisfaction to customer satisfaction, costs (e.g., labor), revenue and profit.
The surveys can be utilized at the store/location level, across departments or the entire organization, as well as for unique populations such as franchise owners, whose feedback and insights can be instrumental in making strategic business decisions.