Get the Complete View of Competitor Insight by Incorporating Mystery Shopping to the Solution
Mystery shopping is the most effective method to validate your competition’s pricing, sales and service process, and customer experience techniques. Developing a plan based only on internet research or customer feedback will be flawed.
Customer feedback will point you in the right direction. Mystery shopping your competition will clear the path to allowing you to understand the subtleties in the way your competitor brands operate. We do a deep dive into details to identify what makes the competition tick and pinpoint game-changing factors you can use to your advantage. We provide you with:
In-Person Competitor Mystery Shops,In-Person Competitor Video Mystery Shops, Telephone-Based Competitor Mystery Shops,Web-Based Competitor Mystery Shops, Onsite Price Checks Telephone/Web-Based Price Checks.